Updated guidance on combined WWC clinical services and care coordination consent

We’ve received a couple of questions from agencies regarding the combined WWC clinical services and care coordination grant program consent, specifically regarding clients who move between the two programs and whether or not the same consent is valid for both programs.

After reviewing the current combined consent, our legal staff person noted that the instructions say “Please choose the left or right box to complete.” This means that the client is consenting to only one of the programs and therefore the client would need to fill out a new consent to enroll in the other program. In addition, if the client did not check all of the boxes on the current consent, the agency would need to go back and have the client to check the boxes to make their consent official.

To making obtaining consent from clients easier, we will be modifying the combined WWC clinical services and care coordination consent by changing most of the check boxes to bullets and changing the language to allow the client to consent for either program if they are eligible or become eligible.

We apologize if we have given conflicting guidance on these consents previously. Please assist us in ensuring your clients have a complete and signed consent for the program(s) for which you are requesting reimbursement. Please go back and obtain appropriate consents if you find you do not have them. We will let you know as soon as new consents become available.

If you have any questions about this, please contact your program coordinator.